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Guides and answers for your account, classes, and recertification.

Popular articles
RecertificationHow do I import classes to the NREMTManaging AccountAdding Your EMS IDManaging AccountHow do I change my passwordFrequently Asked QuestionsWhere do I find my certificate for a class?

Setting Up Account

3 articles
NREMT Retesting RemediationAdding and Updating CertificationsRenewing a Lapsed NREMT

User Account

1 article

Learn how to manage your user account, from changing your password to loading your certifications.

Try This First: Quick Fixes for Common Prodigy Issues

Managing Account

4 articles
How do I change my passwordAdding Your EMS IDMerge Accounts and Add Additional EmailsAdd Outside Completion

Recertification

2 articles
Import to NREMT for state only providers.How do I import classes to the NREMT

Frequently Asked Questions

9 articles
Where do I find my certificate for a class?Why aren't my classes importing to the NREMT?Why aren't my classes on the NREMT plan in the same categories as Prodigy?Why is my training plan showing old completions?How do I update my name?How do I get a training plan?How do I purchase training?Why is an outside completion not on my training plan?Why am I getting an error?